With Web Chat:
Improve website stickiness with transcripts
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One of the benefits of using numero for all customer communications is that a record of all customer communications, both inbound and outbound, is automatically built for each customer. This brief video illustrates how the Web Suite portal can include a transcript of chat sessions held with that user – alongside messages send in by the user and responses to those enquiries. See what else you can do with Web Chat here> |
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Simon Khan’s social CRM lesson for business