With Web Chat:

Improve website stickiness with transcripts

One of the benefits of using numero for all customer communications is that a record of all customer communications, both inbound and outbound, is automatically built for each customer.

This brief video illustrates how the Web Suite portal can include a transcript of chat sessions held with that user – alongside messages send in by the user and responses to those enquiries.

See what else you can do with Web Chat here>

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