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The Agent Desktop ensures contact centre staff can deal more efficiently and effectively with customers by providing fast and easy access to all relevant information when handling a task, via a simple and consistent user interface. The unified Agent Desktop helps reduce average handling times and improve adherence to the business process, using a task aware user interface that is easy for agents to learn and use.
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| At a glance |
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Simon Khan’s social CRM lesson for business
Published on 2 May 2012 by numeroadmin in Latest News
As proud sponsors of European Tour professional Simon Khan, the numero team is undoubtedly a fan of his professionalism, passion, commitment and experience.
It is, however, his prowess off the golf course that often provides inspiration for numero – most recently with his adept use of social media.
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Always a Chance to inspire
Published on 24 April 2012 by numeroadmin in Latest News
There were 349,362 violent crimes committed in the United Kingdom in 2011, inexcusable acts which have no place in our society. Unfortunately too many of us know someone who has been affected by indefensible violent crime that is prevalent in this country and others.
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Simon's Schedule
Published on 19 April 2012 by numeroadmin in Latest News
Simon Khan, the numero-sponsored golf professional, has a full tournament schedule in the coming months. After a top-20 finish in the Maybank Malaysian Open and an 11th place in the Open de Andalucia Costa del Sol in March, attention turns to Simon's upcoming appearances in April and May.
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Simon Khan’s social CRM lesson for business
Always a Chance to inspire