| What Jenny wants
Happy, ‘go-getter’, carefree Jenny is a student and shares a flat with her mates. Jenny is very ‘switched on’ to the web, using it as a source of information, to conduct shopping and banking transactions and to communicate with her mates via Facebook, Twitter, MSN and others. She is very mobile and dynamic, and uses the internet on the go, via her iPhone – she is part of the ‘fire and forget’ generation, sending messages at a touch of a button, expecting a response without having to chase. If Jenny’s new dress arrives at her mum and dad’s address the morning after a late-in-the-day online order (in time for her night out when visiting the family home), she’d love to send you a text applauding your sick (meaning great) service or post a tweet to the same effect on Twitter. Find out more about how numero interactive core functionality can help your customers by watching the videos below. Visit numeroTV to find out more about how numero can help your business, click here. |
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Simon Khan’s social CRM lesson for business