numero Professional Services Director, John Irvine, is to complete another 10k run in support of Cancer Research UK. Although John is not exactly a threat to the leading pack, given his current level of fitness, his actions certainly embody the numero ethos of doing the right thing. With this in mind, we wish John all [...]
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Mind Gap Vol. 1
How good is the customer service performance of leading brands?
The little book of big customer expectation
Six ways to improve the customers experience
Express Gifts
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