numero uno interactive – at a glance for IT professionals
numero uno interactive has been developed and engineered as an enterprise-class solution for business process outsourcers and major corporations alike. The numero interactive platform:
- Is based on an open standards architecture using SOA and ESB principles
- Has real time message centric business processing
- Supports all transaction styles including voice for a true unified desktop environment
- Incorporates a new statistical classifier to complement existing NLP techniques
- Orchestrates business processing through standards compliant BPEL
- Has full case management capability
- Creates CRM style single customer views using intelligent soft linkages
- Re-uses existing legacy services for back office integration
This proven platform represents the pinnacle of technology leadership as explained in a Forrester review, copies of which are available here.
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