bb cms Content Management System
Overview   Datasheet datasheet icon Content Management System

To improve operational efficiency and ensure the right response is consistently delivered to customers, standard content has to be defined and stored centrally in such a way that it is quick and easy for agents to find and use to formulate their responses.

The numero interactive enterprise-wide Content Management System makes appropriate response templates, paragraphs and other content instantly available based on the specific task in hand.

CMS Schematic 679 Content Management System
At a glance
  • Different Types of Shared Content
  • How to Organise Content
  • Multi-Language Support
  • Multi-Channel Support
  • Manual Response Options
  • Dynamic Substitution using Template Variables
  • Example Uses of Template Variables
  • Agent Help
  • Secure Control of Content


Print This Page Print This Page

Simon Khan’s social CRM lesson for business

Always a Chance to inspire

Simon's Schedule

Simon Khan’s social CRM lesson for business

Published on 2 May 2012 by numeroadmin in Latest News

 

As proud sponsors of European Tour professional Simon Khan, the numero team is undoubtedly a fan of his professionalism, passion, commitment and experience.

It is, however, his prowess off the golf course that often provides inspiration for numero – most recently with his adept use of social media.

Read more

Always a Chance to inspire

Published on 24 April 2012 by numeroadmin in Latest News

 

There were 349,362 violent crimes committed in the United Kingdom in 2011, inexcusable acts which have no place in our society. Unfortunately too many of us know someone who has been affected by indefensible violent crime that is prevalent in this country and others.


Read more

Simon's Schedule

Published on 19 April 2012 by numeroadmin in Latest News

 

Simon Khan, the numero-sponsored golf professional, has a full tournament schedule in the coming months. After a top-20 finish in the Maybank Malaysian Open and an 11th place in the Open de Andalucia Costa del Sol in March, attention turns to Simon's upcoming appearances in April and May.

Read more