The state-of-the-art customer service solutions numero creates for contact centres, web applications and back office functions are powered by the numero uno software platform. This platform comprises:
- Two core application platforms: numero contact (for entry level needs) and numero interactive (for enterprise-class solutions)
- ‘Out of the box’ vertical market solutions for the Retail, Utilities and Logistics sectors
- ‘Out of the box’ applications for Complaints Management and Help Desk environments
- ‘Out of the box’ applications including Web Chat, Web Self Service and Text & Reserve
These modules are used in the most rigorous and demanding customer service environments including those run by leading business process outsourcers. The combination of which has stress-tested and proven the numero uno software platform.
Through a process and culture of continual innovation, numero drives the development of the software platform to ensure the evolving needs of clients anticipated and addressed. This approach ensures the growth and enhancement of numero uno software platform, the key components of which are summarised in this section our site.
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