In today’s changing IS/IT landscape, different organisations adopt different forms of software delivery and support to meet their individual organisational characteristics and requirements.

The numero Software as a Product (SaaP) solution is designed for organisations that prefer an ‘on-premises’ model – most typically those with medium to large contact centre operations. To use our solutions in this way, clients agree a perpetual or annual software licence based on their required level of transactions (typically based on monthly usage). Without the budget constraints or capital cost implications of a license fee based on the number of users or seats, clients are free to roll-out the numero platform across the enterprise. We find this is the most effective and efficient option for clients as they are able to release the full benefits and potential of the numero solution unencumbered. The cost of our SaaP implementations is typically supported by a business case – see numero act – with associated operational efficiency and ROI measures.

In today’s changing IS/IT landscape, different organisations adopt different forms of software delivery and support to meet their individual organisational characteristics and requirements.

The numero Software as a Service (SaaS) solution is designed for organisations that prefer a hosted cloud solution – most typically small to medium sized organisations looking to avoid the cost and infrastructure requirements of ‘on-premises’ systems. numero hosts and manages the solution from our UK datacentre to deliver outstanding resilience, performance and business continuity service levels. numero SaaS contracts eliminate the need for clients to buy hardware infrastructures, maintain systems and manage software upgrades/maintenance programmes.

In today’s changing IS/IT landscape, different organisations adopt different forms of software delivery and support to meet their individual organisational characteristics and requirements.

numero Quick Start has been created for customers that need to implement solutions with the minimum of fuss and internal IT resource. It provides a quick, easy and convenient way to introduce the benefits of the numero platform to any organisation across any channel of communication. Each Quick Start solution is based on best-in-class numero implementations from flagship projects with world leaders in the various industry sectors. They are pre-configured to provide the precise functionality required and are ready to work ‘out of the box’ with minimum set-up. So, rather than having to wait months before taking advantage of numero applications, clients can go live in a matter of days.

All numero solutions across all channels and platforms deliver an array of features that produce outstanding business benefits. These are summarised here. The outcomes for organisations are truly transformational and typically far-reaching. numero works closely with clients through the numero act process to determine the precise outcomes required from a solution and to establish the exact business case to be delivered based on outcomes.