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Email Management
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Email Response Managementnumero’s email management helps big-name businesses like Argos, Tesco and Kitbag to gain over 200% productivity whilst reducing operational cost. And with email volume and customer expectations growing, you too need a system that provides efficient, timely and personalised responses to your customers’ enquiries.
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Web chatLive web chat has the highest satisfaction levels for any customer service channel, at 73%. And with increasing demand for instant, personal responses, it’s no surprise that more and more businesses are investing in this communication channel.
To name a few: Cable & Wireless, MissGuided and Tesco Bank have all seen an increase in customer satisfaction and retention after implementing numero’s web chat solution. It’s time for your business to join their ranks.
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numero
Kingfisher Court
Yew Street
Stockport
Cheshire
SK4 2HG
Tel: +44 161 475 0300
© Copyright 2017 numero | All Rights Reserved | Registered in England & Wales 04127933 | Registered Office: One Park Lane, Leeds LS3 1EP | VAT no: GB775249202
More and more customers are taking to social media to give feedback on their purchasing experiences. To make sure your reputation stays pristine online, numero allows you to rapidly respond to and resolve Facebook comments and Twitter mentions.
Plus, we link social interactions with customer records to provide a 360* view of a customer’s history – a luxury that MissGuided, Bahamas Telecom and C&W Flow have already used to enhance their customer service.
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