bb solutions platform Quick Links   Numero Enhancements

This page is intended for numero use only. It provides numero users and administrators with links to pages and proposed
pages that detail the functionality, applications and special features of the numero uno solutions platform.
Part One Landing Pages Part 2 Technical Overview Part 3 Important Value Propositions
Phase 2 landing pages Phase 2 pages Pages marked * are draft
& will be published in Phase 3
Numero uno landing page
Solution Platform landing page
Vertex landing page



Phase 3 landing pages (draft)

Multi Channel Comms
The client view
Topical subject matter landing page

Unified Desktop
Content Management System
CTI Telephony

Case Management

Enrichment
Inbound Gateway
Outbound Gateway
Reporting
Resource Manager
Web Suite
Access Security
Workflow
NI Overview
NI Technology Platform

Software as a Service

Customer Self Service Feature
Customer-self-service-portal-feature-1
Customer-self-service-portal-feature-2
Customer-self-service-portal-feature-3
Customer-self-service-portal-feature-4



B2B Process Portal
B2B-process-portal-feature-1 *
B2B-process-portal-feature-2 *
B2B-process-portal-feature-3 *

Telephony
Telephony-feature-1
Telephony-feature-2
Telephony-feature-3

Business Process Automation

Business-process-automation-feature-1
Business-process-automation-feature-2
Business-process-automation-feature-3

Business Insights
Business-insights-feature-1
Business-insights-feature-2 *
Business-insights-feature-3 *

Knowledgebase cms
Knowledgebase-cms-feature-1
Knowledgebase-cms-feature-2
Knowledgebase-cms-feature-3
Knowledgebase-cms-feature-4 *
Knowledgebase-cms-feature-5 *

Dynamic Customer Communications
Dynamic-customer-communications-feature-1
Dynamic-customer-communications-feature-2
Dynamic-customer-communications-feature-3
Dynamic-customer-communications-feature-4
Dynamic-customer-communications-feature-5 *
Dynamic-customer-communications-feature-6 *

Enterprise Case Management
Enterprise-case-management-feature-1 *
Enterprise-case-management-feature-2 *
Enterprise-case-management-feature-3 *

Case Management
Case-management-feature-1
Case-management-feature-2
Case-management-feature-3

Secure Portal
Secure-portal-feature-1
Secure-portal-feature-2
Secure-portal-feature-3

Contact Centre Insights
Contact-centre-insights-feature-1
Contact-centre-insights-feature-2 *
Contact-centre-insights-feature-3 *

Web Chat
Web-chat-feature-1
Web-chat-feature-2
Web-chat-feature-3
Web-chat-feature-4 *
Web-chat-feature-5 *

Global Enterprises
Global-enterprises-web-chat-feature-1 *
Global-enterprises-web-chat-feature-2 *
Global-enterprises-web-chat-feature-3 *

Deflection & Lean
Deflection-lean-contact-centres-feature-1
Deflection-lean-contact-centres-feature-2
Deflection-lean-contact-centres-feature-3
Deflection-lean-contact-centres-feature-4
Deflection-lean-contact-centres-feature-5 *
Deflection-lean-contact-centres-feature-6 *
Deflection-lean-contact-centres-feature-7 *

Brand Value
Brand-value-feature-1
Brand-value-feature-2
Brand-value-feature-3

Callbacks
Callbacks-feature-1
Callbacks-feature-2
Callbacks-feature-3

     
    August 2010 Campaigns
    Local Government Landing page
Website Forms
Email Management
Workflow Integration
Case Management
Call Backs



Technology Update

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