The little book of big customer expectation

comment

Published on 31 January 2012 by in Thought Leadership

The world is shrinking. The times when people expect service expanding. The ways to communicate multiplying. And customer expectations keep rising. In fact, we now live and work in a 24×7 connected world in which demands are greater than ever. This research examines the different customer service expectations of different consumer segments.

Comments are closed.

© Copyright 2018 numero | All Rights Reserved | Registered in England & Wales 04127933 | Registered Office: One Park Lane, Leeds LS3 1EP | VAT no: GB775249202

numero is part of TransUnion Information Group (formerly Callcredit Information Group). You can find out how we handle personal data across Callcredit Information Group in the privacy centre at: www.callcredit.co.uk/privacy. This includes information about how we handle information relating to consumers who make contact with us and our business contacts.