welcome to numero TV

We’ve captured a great deal about numero within a series of videos that cover everything from the characteristics of customers to the journeys we streamline.

Click on the tabs below to reveal our video library and simply click to watch any that capture your imagination.

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The Business Challenge

Powerful & flexible enterprise class CIM solution

Multi-Channel Platform

Complete multi-channel CIM platform

The Future Is Now

Analyst coverage of numero interactive platform

Engagement Process

Establishing the business case with numero Act

Consumer Voice

The launch of numero’s “Do the right thing” campaign

Business Transformation Specialists

numero - Business Transformation Specialists

PGA Tour Sponsorship

Our sponsorship of European tour golfer Simon Khan

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Twitter Solution

Outstanding customer support via Twitter

Facebook Solution

Leading native Facebook customer service solution

Social CRM

Deliver improved customer service experience

Twitter Management

How customers can be assisted via Twitter

Web Chat Solution

Engage easily and effectively with customers

New Channels

An overview of the latest communication channels

Engage via Social Media

How numero interfaces with social media platforms

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Multi-Channel Platform

Complete multi-channel CIM platform

Twitter Solution

Outstanding customer support via Twitter

Facebook Solution

Leading native Facebook customer service solution

Email Handling

Effectively manage large volumes of emails

Document Handling

Transform complex document processes by automation

Web Chat Solution

Engage easily and effectively with customers

Mobile Solutions

Dedicated mobile apps + mobile-optimised content

New Channels

An overview of the latest communication channels

Logistics iPhone App

Deliveries and returns made easy by mobile app

Web Chat Overview

Effective real time customer engagement overview

Multichannel contact centre solution

Multichannel contact centre transformation solution

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Web Self Service Suite

Deliver efficient and productive brand self-service

Social CRM - Retail

Deliver improved customer service experience

Twitter Management

How customers can be assisted via Twitter

Single Agent Desktop

How numero solutions improve agent workflow and efficiency

Telephony Ordering

Complete solution handles manual calls, CTI + ACD

Automated Returns

Transform complex processes by automation

Dropped Basket

Increase online conversion rates and revenue

Dynamic Notifications

SMS mobile messaging to improve customer experience

Engage via Social Media

How numero interfaces with social media platforms

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GAME Group

numero solution for GAME Group plc

Life and Pensions

Major financial service institution solutions

DSB - Subscriptions

How we optimise service and sales for DSB

JD Williams Live Chat

numero’s integrated web chat customer service solution

What Our Clients Say

Do the right thing, streamline customer journeys

Subscriptions

Better subscription management and relationships

Cable & Wireless

C&W Communications: LIME solution study

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Multi-Channel Customers

Do the right thing, streamline customer journeys

Jenny

The fire and forget generation that send messages

Gary

Digital savvy Gary conducts business on the move

Anne

Anne is part of the new wave of silver surfers

Barry

Likes good old fashioned customer service

Mike

Needs to conduct business at anytime and anywhere

Gordon

Gordon places high value on personalisation

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Social CRM - Retail

Deliver improved customer service experience

Twitter Management

How customers can be assisted via Twitter

Barry

Likes good old fashioned customer service

Consumer Voice

The launch of numero’s “Do the right thing” campaign

Business Transformation Specialists

numero - Business Transformation Specialists

Dynamic Notifications

SMS mobile messaging to improve customer experience

latest tweets

Twitter

Great set of recommendations from @Econsultancy on how to boost customer lifetime value: https://t.co/wDUR7hzJf2

23 Apr 2014

 

An explanation of what mobile payment technologies could mean for customer service: http://t.co/QxlggY90p2

23 Apr 2014

do the right thing