welcome to numero TV

We’ve captured a great deal about numero within a series of videos that cover everything from the characteristics of customers to the journeys we streamline.

Click on the tabs below to reveal our video library and simply click to watch any that capture your imagination.

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The Business Challenge

Powerful & flexible enterprise class CIM solution

Multi-Channel Platform

Complete multi-channel CIM platform

The Future Is Now

Analyst coverage of numero interactive platform

Engagement Process

Establishing the business case with numero Act

PGA Tour Sponsorship

Our sponsorship of European tour golfer Simon Khan

Consumer Voice

The launch of numero’s “Do the right thing” campaign

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Twitter Solution

Outstanding customer support via Twitter

Facebook Solution

Leading native Facebook customer service solution

Social CRM

Deliver improved customer service experience

Engage via Social Media

How numero interfaces with social media platforms

Twitter Management

How customers can be assisted via Twitter

Web Chat Solution

Engage easily and effectively with customers

New Channels

An overview of the latest communication channels

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Multi-Channel Platform

Complete multi-channel CIM platform

Twitter Solution

Outstanding customer support via Twitter

Facebook Solution

Leading native Facebook customer service solution

Email Handling

Effectively manage large volumes of emails

Document Handling

Transform complex document processes by automation

Web Chat Solution

Engage easily and effectively with customers

Mobile Solutions

Dedicated mobile apps + mobile-optimised content

New Channels

An overview of the latest communication channels

Logistics iPhone App

Deliveries and returns made easy by mobile app

Web Chat Overview

Effective real time customer engagement overview

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Web Self Service Suite

Deliver efficient and productive brand self-service

Social CRM - Retail

Deliver improved customer service experience

Engage via Social Media

How numero interfaces with social media platforms

Twitter Management

How customers can be assisted via Twitter

Dynamic Notifications

SMS mobile messaging to improve customer experience

Single Agent Desktop

How numero solutions improve agent workflow and efficiency

Telephony Ordering

Complete solution handles manual calls, CTI + ACD

Automated Returns

Transform complex processes by automation

Dropped Basket

Increase online conversion rates and revenue

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Cable & Wireless

C&W Communications: LIME solution study

GAME Group

numero solution for GAME Group plc

Life and Pensions

Major financial service institution solutions

DSB - Subscriptions

How we optimise service and sales for DSB

JD Williams Live Chat

numero’s integrated web chat customer service solution

What Our Clients Say

Do the right thing, streamline customer journeys

Subscriptions

Better subscription management and relationships

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Multi-Channel Customers

Do the right thing, streamline customer journeys

Jenny

The fire and forget generation that send messages

Gary

Digital savvy Gary conducts business on the move

Anne

Anne is part of the new wave of silver surfers

Barry

Likes good old fashioned customer service

Mike

Needs to conduct business at anytime and anywhere

Gordon

Gordon places high value on personalisation

latest tweets

Twitter

RT @misscole: research by A.T. Kearney found that between 5% and 20% of all complaints to many organisations are made through social media.

21 May 2012

 

@misscole Yep; it all needs to be connected.

21 May 2012

@RetailSystems Thanks for the RT.

21 May 2012

 

@knightys I couldn't agree more! :)

21 May 2012

RT @TheDrum: 70% of customer complaints on social media ignored http://t.co/lUcuUqWC

21 May 2012

 

RT @delineo: Mobile devices account for 8.49% of global website hits. #sascon

21 May 2012

Have a very relaxing weekend from everyone here in the numero office.

18 May 2012

 

What would you say is the most important app on your mobile phone? Interested in know.

18 May 2012

Simon Khan’s social CRM lesson for business

Always a Chance to inspire

Simon's Schedule

Simon Khan’s social CRM lesson for business

Published on 2 May 2012 by numeroadmin in Latest News

 

As proud sponsors of European Tour professional Simon Khan, the numero team is undoubtedly a fan of his professionalism, passion, commitment and experience.

It is, however, his prowess off the golf course that often provides inspiration for numero – most recently with his adept use of social media.

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Always a Chance to inspire

Published on 24 April 2012 by numeroadmin in Latest News

 

There were 349,362 violent crimes committed in the United Kingdom in 2011, inexcusable acts which have no place in our society. Unfortunately too many of us know someone who has been affected by indefensible violent crime that is prevalent in this country and others.


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Simon's Schedule

Published on 19 April 2012 by numeroadmin in Latest News

 

Simon Khan, the numero-sponsored golf professional, has a full tournament schedule in the coming months. After a top-20 finish in the Maybank Malaysian Open and an 11th place in the Open de Andalucia Costa del Sol in March, attention turns to Simon's upcoming appearances in April and May.

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