We’ve captured a great deal about numero within a series of videos that cover everything from the characteristics of customers to the journeys we streamline.
Click on the tabs below to reveal our video library and simply click to watch any that capture your imagination.
The Business Challenge
Powerful & flexible enterprise class CIM solution
Multi-Channel Platform
Complete multi-channel CIM platform
The Future Is Now
Analyst coverage of numero interactive platform
Engagement Process
Establishing the business case with numero Act
Consumer Voice
The launch of numero’s “Do the right thing” campaign
Business Transformation Specialists
numero - Business Transformation Specialists
PGA Tour Sponsorship
Our sponsorship of European tour golfer Simon Khan
Twitter Solution
Outstanding customer support via Twitter
Facebook Solution
Leading native Facebook customer service solution
Social CRM
Deliver improved customer service experience
Twitter Management
How customers can be assisted via Twitter
Web Chat Solution
Engage easily and effectively with customers
New Channels
An overview of the latest communication channels
Engage via Social Media
How numero interfaces with social media platforms
Multi-Channel Platform
Complete multi-channel CIM platform
Twitter Solution
Outstanding customer support via Twitter
Facebook Solution
Leading native Facebook customer service solution
Email Handling
Effectively manage large volumes of emails
Document Handling
Transform complex document processes by automation
Web Chat Solution
Engage easily and effectively with customers
Mobile Solutions
Dedicated mobile apps + mobile-optimised content
New Channels
An overview of the latest communication channels
Logistics iPhone App
Deliveries and returns made easy by mobile app
Web Chat Overview
Effective real time customer engagement overview
Multichannel contact centre solution
Multichannel contact centre transformation solution
Web Self Service Suite
Deliver efficient and productive brand self-service
Social CRM - Retail
Deliver improved customer service experience
Twitter Management
How customers can be assisted via Twitter
Single Agent Desktop
How numero solutions improve agent workflow and efficiency
Telephony Ordering
Complete solution handles manual calls, CTI + ACD
Automated Returns
Transform complex processes by automation
Dropped Basket
Increase online conversion rates and revenue
Dynamic Notifications
SMS mobile messaging to improve customer experience
Engage via Social Media
How numero interfaces with social media platforms
GAME Group
numero solution for GAME Group plc
Life and Pensions
Major financial service institution solutions
DSB - Subscriptions
How we optimise service and sales for DSB
JD Williams Live Chat
numero’s integrated web chat customer service solution
What Our Clients Say
Do the right thing, streamline customer journeys
Subscriptions
Better subscription management and relationships
Cable & Wireless
C&W Communications: LIME solution study
Multi-Channel Customers
Do the right thing, streamline customer journeys
Jenny
The fire and forget generation that send messages
Gary
Digital savvy Gary conducts business on the move
Anne
Anne is part of the new wave of silver surfers
Barry
Likes good old fashioned customer service
Mike
Needs to conduct business at anytime and anywhere
Gordon
Gordon places high value on personalisation
Social CRM - Retail
Deliver improved customer service experience
Twitter Management
How customers can be assisted via Twitter
Barry
Likes good old fashioned customer service
Consumer Voice
The launch of numero’s “Do the right thing” campaign
Business Transformation Specialists
numero - Business Transformation Specialists
Dynamic Notifications
SMS mobile messaging to improve customer experience
