We’ve captured a great deal about numero within a series of videos that cover everything from the characteristics of customers to the journeys we streamline.
Click on the tabs below to reveal our video library and simply click to watch any that capture your imagination.
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The Business Challenge
Powerful & flexible enterprise class CIM solution


Multi-Channel Platform
Complete multi-channel CIM platform


The Future Is Now
Analyst coverage of numero interactive platform


Engagement Process
Establishing the business case with numero Act


Consumer Voice
The launch of numero’s “Do the right thing” campaign


Business Transformation Specialists
numero - Business Transformation Specialists


PGA Tour Sponsorship
Our sponsorship of European tour golfer Simon Khan
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Twitter Solution
Outstanding customer support via Twitter


Facebook Solution
Leading native Facebook customer service solution


Social CRM
Deliver improved customer service experience


Twitter Management
How customers can be assisted via Twitter


Web Chat Solution
Engage easily and effectively with customers


New Channels
An overview of the latest communication channels


Engage via Social Media
How numero interfaces with social media platforms
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Multi-Channel Platform
Complete multi-channel CIM platform


Twitter Solution
Outstanding customer support via Twitter


Facebook Solution
Leading native Facebook customer service solution


Email Handling
Effectively manage large volumes of emails


Document Handling
Transform complex document processes by automation


Web Chat Solution
Engage easily and effectively with customers


Mobile Solutions
Dedicated mobile apps + mobile-optimised content


New Channels
An overview of the latest communication channels


Logistics iPhone App
Deliveries and returns made easy by mobile app


Web Chat Overview
Effective real time customer engagement overview


Multichannel contact centre solution
Multichannel contact centre transformation solution
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Web Self Service Suite
Deliver efficient and productive brand self-service


Social CRM - Retail
Deliver improved customer service experience


Twitter Management
How customers can be assisted via Twitter


Single Agent Desktop
How numero solutions improve agent workflow and efficiency


Telephony Ordering
Complete solution handles manual calls, CTI + ACD


Automated Returns
Transform complex processes by automation


Dropped Basket
Increase online conversion rates and revenue


Dynamic Notifications
SMS mobile messaging to improve customer experience


Engage via Social Media
How numero interfaces with social media platforms
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GAME Group
numero solution for GAME Group plc


Life and Pensions
Major financial service institution solutions


DSB - Subscriptions
How we optimise service and sales for DSB


JD Williams Live Chat
numero’s integrated web chat customer service solution


What Our Clients Say
Do the right thing, streamline customer journeys


Subscriptions
Better subscription management and relationships


Cable & Wireless
C&W Communications: LIME solution study
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Multi-Channel Customers
Do the right thing, streamline customer journeys


Jenny
The fire and forget generation that send messages


Gary
Digital savvy Gary conducts business on the move


Anne
Anne is part of the new wave of silver surfers


Barry
Likes good old fashioned customer service


Mike
Needs to conduct business at anytime and anywhere


Gordon
Gordon places high value on personalisation
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Social CRM - Retail
Deliver improved customer service experience


Twitter Management
How customers can be assisted via Twitter


Barry
Likes good old fashioned customer service


Consumer Voice
The launch of numero’s “Do the right thing” campaign


Business Transformation Specialists
numero - Business Transformation Specialists


Dynamic Notifications
SMS mobile messaging to improve customer experience