bb interactive numero interactive overview
Overview Datasheet datasheet icon numero interactive overview

numero interactive is a comprehensive multi-channel customer interaction management solution designed to help you improve the efficiency, responsiveness, quality and consistency with which you manage customer contacts.

numero interactive achieves this through an innovative and seamless combination of the products, features and technologies required to streamline contact centre operation and management. This includes self-service capabilities, business process automation, simplified manual processing, assisted agent action and workforce management support.
The diagram belowprovides a summary of the main elements of numero interactive.
numero interactive Schematic 679 numero interactive overview
Features
  • Integrating Multiple Channels into a Cohesive Solution
  • Message Enrichment with Natural Language Processing (NLP)
  • Business Process Automation
  • Optimising Work Allocation
  • Unified Agent Desktop
  • Centralised Content Manage-ment
  • Customer and Case Manage-ment
  • Powerful and Flexible Busi-ness Intelligence reporting
  • Full Access and Security Con-trols
  • Robust Scalable Technology Platform

 

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Simon tees off 2012

Simon prepares for 2012

Improve your game in 2012

Simon tees off 2012

Published on 26 January 2012 by numeroadmin in Latest News

 

Earlier this month, we set out our goals for 2012; our aim to grow as a company, to continue to develop our CRM solutions and to help even more companies to streamline their customer journeys. We also looked at what the New Year would bring for Simon Khan, the European Tour Professional and 2010 PGA Champion. We're honoured to have him represent numero on the global stage and we are very excited to see him back on The European Tour early in 2012.

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Simon prepares for 2012

Published on 18 January 2012 by numeroadmin in Latest News

 

In 2011, we were delighted to announce our sponsorship of European Tour Professional and 2010 PGA Champion Simon Khan. Our decision to sponsor Simon was a simple one as this international sports star embodies many of the core values we have at numero; dedication, passion and determination. We're honoured to have a player of such character and integrity represent numero on the global stage.

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Improve your game in 2012

Published on 5 January 2012 by numeroadmin in Latest News

 

To celebrate our sponsorship of Simon Khan, European Tour Professional and 2010 PGA Champion, we are proud to reveal a limited-edition collection of golfing goodies, an exclusive 'improve your game' presentation case especially made to celebrate our partnership with Simon.

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