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Overview		Datasheet
numero interactive is a comprehensive multi-channel customer interaction management solution designed to help you improve the efficiency, responsiveness, quality and consistency with which you manage customer contacts. numero interactive achieves this through an innovative and seamless combination of the products, features and technologies required to streamline contact centre operation and management. This includes self-service capabilities, business process automation, simplified manual processing, assisted agent action and workforce management support. The diagram belowprovides a summary of the main elements of numero interactive.

Features
Integrating Multiple Channels into a Cohesive Solution Message Enrichment with Natural Language Processing (NLP) Business Process Automation Optimising Work Allocation Unified Agent Desktop Centralised Content Manage-ment Customer and Case Manage-ment Powerful and Flexible Busi-ness Intelligence reporting Full Access and Security Con-trols Robust Scalable Technology Platform

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Website Terms of Use
Call numero on +44 161 475 0300 Fax numero on +44 161 449 5511
© numero - douro house - 11-13 wellington road south - stockport - cheshire - SK4 1AA
numero is a trading name of Smart Analytics Limited. Registered Office: The Courtyard, Lower Bradshaw, Mellor, Stockport, SK6 5NF Registered number: 04127933 (England and Wales)

Simon Khan’s social CRM lesson for business

Published on 2 May 2012 by numeroadmin in Latest News

As proud sponsors of European Tour professional Simon Khan, the numero team is undoubtedly a fan of his professionalism, passion, commitment and experience.

It is, however, his prowess off the golf course that often provides inspiration for numero – most recently with his adept use of social media.

Always a Chance to inspire

Published on 24 April 2012 by numeroadmin in Latest News

There were 349,362 violent crimes committed in the United Kingdom in 2011, inexcusable acts which have no place in our society. Unfortunately too many of us know someone who has been affected by indefensible violent crime that is prevalent in this country and others.

Simon's Schedule

Published on 19 April 2012 by numeroadmin in Latest News

Simon Khan, the numero-sponsored golf professional, has a full tournament schedule in the coming months. After a top-20 finish in the Maybank Malaysian Open and an 11th place in the Open de Andalucia Costa del Sol in March, attention turns to Simon's upcoming appearances in April and May.