Retailers everywhere face the issue of heightened customer expectations across multiple channels of engagement in the face of increasingly fragmented customer systems, touchpoints and journeys.

We understand this issue from our extensive dealings with major retailers (including Thomas Cook, Cable & Wireless, Phones4U, QVC, Tesco, Argos and Matalan) who constantly seek ways to deliver the experience their customers demand without breaking the bank.

Thankfully, we are unequivocally answering these challenges by delivering unified, consistent, liberating and groundbreaking experiences to customers of these companies through our transformational solutions.  Helping each to address the fundamental challenge of having to meet customer expectations or lose loyalty.

As a result of this work, we have established an inspiring collection of ideas, inspiration, best practice and research opinion that we are delighted to share with you.  We have also proven that tomorrow’s vision can be delivered today with solutions that pay for themselves in a matter of months while providing benefits for years to come.

Some of this information is available via the links below, but there is much more. Please feel free to access these resources and contact one of our retail specialists, Peter Tustain, to discuss your areas of interest.

Further reading:

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Peter Tustain

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Peter Tustain
Account Director

D: +44 161 475 0310
M: +44 7713 196951
E: peter.tustain@thisisnumero.com

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