Dynamic Gary organises his professional and personal life at the touch of a button via his iPhone. Gary’s life is all about technology, design, functionality and speed. He shops, banks, books, socialises and shares information via text, emails and social networking sites. Gary’s phone calls are often to confirm that he has done something, sent something or arranged something already – it is another opportunity to demonstrate his efficiency and ability. Serial social networker, Gary is linked into Facebook, Twitter, LinkedIn and You Tube.
An example of Gary and customer service
Gary’s heard there is a new iPhone app for the competitor of his favourite online retailer – so he is changing. He will give it a go in the morning when he drops his car in to the garage for a service – he has just changed dealerships as the new one let him book a courtesy car on line and sends text reminders when the MOT is due.
Watch a short video about Gary |
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Simon Khan’s social CRM lesson for business
Always a Chance to inspire
