How do Matalan deliver the best multi-channel customer service?

Published on 15 April 2015 by in Latest News

How do Matalan deliver the best multi-channel customer service?

The phrases ‘Multi-channel’ and ‘Omni channel’ are bounded about so much these days that it’s become the new ‘sliced bread’. But actually how many retailers can truly say that they have the people, processes and technology in place to deliver the right customer experience across all of their channels that the consumer of today demands. [...]

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Beacon technology to revolutionise shopping experiences

Published on 08 April 2015 by in Latest News

Ever since Apple debuted iBeacon technology in 2013, it has been rumoured as the next big thing for retailers. numero believes the in-store Beacon technology could provide retailers with the opportunity to enhance the shopping experience, through personalised special offers and discounts. With an iBeacon network, a brand, retailer or app will be able to [...]

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Amazon introduce ‘Dash’ button

Published on 02 April 2015 by in Latest News

Amazon announced the launch of their new ‘Dash’ button, a day before April Fool’s Day, leaving thousands of consumers confused as to whether it was simply a joke. However, it’s not a joke and the online shopping giant has announced the launch of this new product, exclusive to US Amazon Prime customers. The Dash Button [...]

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numero on the move

Published on 27 March 2015 by in Latest News

We are proud to announce that we moved to a new office location on 23rd March 2015. Our state-of-the-art new office complex address is Kingfisher Court, Yew Street, Stockport, SK4 2HG where we will occupy the entire 3 story building – more than double our previous space. The offices have been designed with Overbury to be [...]

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Travel industry should invest in mobile optimisation in 2015

Published on 24 March 2015 by in Latest News

Research from Euromonitor has revealed that by 2017 more than 30 percent of online travel bookings by value will be made on mobile devices. As consumers continue to use a number of devices to research and fulfil their travel needs, numero predict that 2015 will be the year online travel companies embrace technologies to offer [...]

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