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Dear Marina,

Welcome to this dedicated page I have created for lastminute.com as a result of our previous conversations regarding Social Media. The purpose of the page is to introduce you to numero and to tell you about the social media solutions that we offer and how they can benefit and complement lastminute.com’s customer service strategy.

  • Facebook – overview video of our integrated customer service solution and accompanying product datasheet
  • Twitter – integrated customer service solution and accompanying product datasheet
  • Webchat – and websuite online customer self service solution
  • Cable&Wireless – LIME Help Centre customer service solution, introducing web and social media channels
  • Kitbag.com – integrated, multi-channel and multi-language customer interaction management solution
  • Social CRM – This video shows numero’s approach to Social CRM:

I hope you find this information useful and interesting and I look forward to discussing matters further on how we can help lastminute.com.

Kindest regards

Steven Almond

T: +44 161 475 0344
M: +44 7961 903 980

Proud Partners of:

partners2 lastminute.com

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Simon Khan’s social CRM lesson for business

Always a Chance to inspire

Simon's Schedule

Simon Khan’s social CRM lesson for business

Published on 2 May 2012 by numeroadmin in Latest News

 

As proud sponsors of European Tour professional Simon Khan, the numero team is undoubtedly a fan of his professionalism, passion, commitment and experience.

It is, however, his prowess off the golf course that often provides inspiration for numero – most recently with his adept use of social media.

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Always a Chance to inspire

Published on 24 April 2012 by numeroadmin in Latest News

 

There were 349,362 violent crimes committed in the United Kingdom in 2011, inexcusable acts which have no place in our society. Unfortunately too many of us know someone who has been affected by indefensible violent crime that is prevalent in this country and others.


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Simon's Schedule

Published on 19 April 2012 by numeroadmin in Latest News

 

Simon Khan, the numero-sponsored golf professional, has a full tournament schedule in the coming months. After a top-20 finish in the Maybank Malaysian Open and an 11th place in the Open de Andalucia Costa del Sol in March, attention turns to Simon's upcoming appearances in April and May.

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