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Dear Marina,

Welcome to this dedicated page I have created for lastminute.com as a result of our previous conversations regarding Social Media. The purpose of the page is to introduce you to numero and to tell you about the social media solutions that we offer and how they can benefit and complement lastminute.com’s customer service strategy.

  • Facebook – overview video of our integrated customer service solution and accompanying product datasheet
  • Twitter – integrated customer service solution and accompanying product datasheet
  • Webchat – and websuite online customer self service solution
  • Cable&Wireless – LIME Help Centre customer service solution, introducing web and social media channels
  • Kitbag.com – integrated, multi-channel and multi-language customer interaction management solution
  • Social CRM – This video shows numero’s approach to Social CRM:

I hope you find this information useful and interesting and I look forward to discussing matters further on how we can help lastminute.com.

Kindest regards

Steven Almond

T: +44 161 475 0344
M: +44 7961 903 980

Proud Partners of:

partners2 lastminute.com

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