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The solutions we’ve created for major financial service institutions – including Tesco Bank, Experian, Capita and Vertex L&P – ensures numero is at the forefront of customer service in this ever changing sector. It’s just one of the reasons why leading companies are turning to the numero software platform to streamline their customer journeys.

Tesco Bank relies on the numero solution to address their far-reaching requirements while meeting stringent FSA compliance standards along with many other integration and back office system needs.
Rather than simply improving agent handling times, the platform has delivered an array of quantifiable benefits that include:

  • Increased first time resolution rates
  • Significantly reduced back office workloads
  • Reduced call centre workloads through customer self service options
  • Better agent experience with a single interface for all transactions
  • Reduced agent and specialist agent training needs
  • Drastically streamlined processes that eradicate duplication
  • Improved management information enabling root cause analysis for further process improvements

Our financial services solution is a flexible, industry leading technology platform that enables clients to deliver word-class customer service with ease. For further information please do not hesitate to make contact with me to see how we can help your business.

Kindest regards,

StephenM Signature Financial Services Solutions
Stephen Mcghie

T: +44 161 475 0314
M: +44 7427 611 170
E: stephen.mcghie@thisisnumero.com

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Simon Khan’s social CRM lesson for business

Always a Chance to inspire

Simon's Schedule

Simon Khan’s social CRM lesson for business

Published on 2 May 2012 by numeroadmin in Latest News

 

As proud sponsors of European Tour professional Simon Khan, the numero team is undoubtedly a fan of his professionalism, passion, commitment and experience.

It is, however, his prowess off the golf course that often provides inspiration for numero – most recently with his adept use of social media.

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Always a Chance to inspire

Published on 24 April 2012 by numeroadmin in Latest News

 

There were 349,362 violent crimes committed in the United Kingdom in 2011, inexcusable acts which have no place in our society. Unfortunately too many of us know someone who has been affected by indefensible violent crime that is prevalent in this country and others.


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Simon's Schedule

Published on 19 April 2012 by numeroadmin in Latest News

 

Simon Khan, the numero-sponsored golf professional, has a full tournament schedule in the coming months. After a top-20 finish in the Maybank Malaysian Open and an 11th place in the Open de Andalucia Costa del Sol in March, attention turns to Simon's upcoming appearances in April and May.

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