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Social media has changed the face of communication and the contact centre is the heart of your customer service operation. How do you keep up with this seismic shift and engage with your current and future customers on their terms to create the perfect customer experience?

The following marketing collateral are examples of our solutions and how they can be utilised by DSB. This is a mixture of product focused PDF’s, videos and case studies which bring together the social media solutions that we offer.

  • Facebook – integrated customer service solution
  • Download the numero Facebook customer service product datasheet here
  • Twitter – integrated customer service solution
  • Download the numero Twitter customer service product datasheet here
  • Cable&Wireless – LIME Help Centre customer service solution, introducing web and social media channels
  • Download the LIME case study, one that we are really proud to share with you here
  • Webchat – and websuite online customer self service solution

Below is a video that shows a Social CRM customer journey and how numero can help organisations:

I hope you find these useful and interesting and I look forward to discussing matters further with you.

I hope you find these useful and interesting and I look forward to discussing matters further with you.

Kind regards,

Guys Signature V2 DSB
Guy Colclough

Proud to work with:

partners331 DSB

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Simon Khan’s social CRM lesson for business

Always a Chance to inspire

Simon's Schedule

Simon Khan’s social CRM lesson for business

Published on 2 May 2012 by numeroadmin in Latest News

 

As proud sponsors of European Tour professional Simon Khan, the numero team is undoubtedly a fan of his professionalism, passion, commitment and experience.

It is, however, his prowess off the golf course that often provides inspiration for numero – most recently with his adept use of social media.

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Always a Chance to inspire

Published on 24 April 2012 by numeroadmin in Latest News

 

There were 349,362 violent crimes committed in the United Kingdom in 2011, inexcusable acts which have no place in our society. Unfortunately too many of us know someone who has been affected by indefensible violent crime that is prevalent in this country and others.


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Simon's Schedule

Published on 19 April 2012 by numeroadmin in Latest News

 

Simon Khan, the numero-sponsored golf professional, has a full tournament schedule in the coming months. After a top-20 finish in the Maybank Malaysian Open and an 11th place in the Open de Andalucia Costa del Sol in March, attention turns to Simon's upcoming appearances in April and May.

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