"We have been using SmartAgent for over 3 years now and have been very pleased with its performance overall. The management of all mail channels into a single interface has allowed us to improve our own processes, increase productivity and enhance the experience and speed of response for our customers.
I have been very impressed with the support offered by numero, they are very customer focussed and have brought some very good improvements to the table for Experian. I have every confidence that the relationship will continue to grow as our partnership continues." - Marie Rowney, Director of Consumer Operations

SmartAgént replaced an existing email management application which handled inbound consumer emails.