With Dynamic Customer Communications:

Stay in touch with text messages

In the current times, text messaging is increasingly the communication channel of choice for simple proactive customer notifications and alerts. Equally, it is a simple mechanism for staying in touch with a mobile workforce.

This video illustrates how a customer is able to respond to an appointment reminder with a cancellation request. This is used by numero to trigger both a confirmation message back to the customer and – critically – to call the engineer to tell him the appointment is cancelled!

See what else you can do with Dynamic Customer Communications here>

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