Enterprise-class solution for organisations that prefer to operate systems on-site using a proven and secure software platform
In today’s changing IS/IT landscape, different organisations adopt different forms of software delivery and support to meet their individual organisational characteristics and requirements. The numero Software as a Product (SaaP) solution is designed for organisations that prefer an ‘on-premises’ model – most typically those with medium to large contact centre operations. To use our solutions in this way, clients agree a perpetual or annual software licence based on their required level of transactions (typically based on monthly usage). Without the budget constraints or capital cost implications of a license fee based on the number of users or seats, clients are free to roll-out the numero platform across the enterprise. We find this is the most effective and efficient option for clients as they are able to release the full benefits and potential of the numero solution unencumbered. The cost of our SaaP implementations is typically supported by a business case – see numero act – with associated operational efficiency and ROI measures.
key features
- Enables business process improvements to be deployed across the enterprise
- Open standards architecture based upon SOA and ESB principles (service orientated architecture/enterprise service bus)
- Ideal for enterprise-scale requirements
- Charged on a 'per use' basis, no cost per user or seat charges
- Provides a unified work environment that can be used across the enterprise
- Integrates with back office systems to protect investment in legacy systems
- Scalable and secure
- Supports multi-channels of communication
Simon Khan puts in solid performance during the Commercialbank Qatar Masters
