social media

Groundbreaking customer service and
interaction directly within their
new channels of choice

Social media has revolutionised the way consumers communicate. From sharing updates with friends on Facebook to spreading gossip via Twitter; social media is now engrained in the daily routine of hundreds of millions of people across the globe.  Once the domain of younger market segments, growth is now fastest amongst mature consumers and the average person in the UK now spends more time on social media than anything else online.

numero transforms social media for organisations, turning it into an effective, efficient and easily accessible channel of one-to-one communication. Through our software platform, organisations can interact with customers via social media (including Facebook and Twitter) while remaining within their enterprise systems.  As well as eliminating the need to train agents to use social media, this ensures that organisations work from a secure, stable environment and creates a 360 degree view of customers and their contact.

These solutions integrate seamlessly with existing processes and technologies allowing rapid deployment and payback in a wide variety of situations across many industry sectors and supporting many business needs. For many situations, we offer pre-configured line-of-business solutions that work straight out-of-the-box to capture, enrich and automate workflows to deliver the ultimate in customer service performance.

The cornerstones of numero solutions for the social media are:

Cornerstone Further Reading
Know-how Get started quickly with these fast track services: Social Media Impact Study. Multi-channel Impact Study. Social Media & New Channels Enable Enablement Service.
Experience Learn from our latest client solutions: LIME (Cable & Wireless) Case Study. Kitbag Case Study. Express Gifts Case Study.
numero outcomes Typical outcomes delivered by numero solutions

Simon Khan puts in solid performance during the Commercialbank Qatar Masters

Simon tees off 2012

Simon prepares for 2012

Simon Khan puts in solid performance during the Commercialbank Qatar Masters

Published on 9 February 2012 by numeroadmin in Latest News

 

Today, numero would like to take a moment to congratulate Simon Khan, the European Tour Professional golfer, on his solid performance during this weekend's Commercialbank Qatar Masters. Simon, who is sponsored by numero, placed 25th in the overall rankings for the tournament, coming four under par over three rounds.

The result, which came amongst tough conditions, means that the 2010 PGA Champion collects €17,160 in prize money.

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Simon tees off 2012

Published on 26 January 2012 by numeroadmin in Latest News

 

Earlier this month, we set out our goals for 2012; our aim to grow as a company, to continue to develop our CRM solutions and to help even more companies to streamline their customer journeys. We also looked at what the New Year would bring for Simon Khan, the European Tour Professional and 2010 PGA Champion. We're honoured to have him represent numero on the global stage and we are very excited to see him back on The European Tour early in 2012.

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Simon prepares for 2012

Published on 18 January 2012 by numeroadmin in Latest News

 

In 2011, we were delighted to announce our sponsorship of European Tour Professional and 2010 PGA Champion Simon Khan. Our decision to sponsor Simon was a simple one as this international sports star embodies many of the core values we have at numero; dedication, passion and determination. We're honoured to have a player of such character and integrity represent numero on the global stage.

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