Teenager mobile habits in the United Kingdom revealed

Published on 14 March 2012 by in Latest News

Teenager mobile habits in the United Kingdom revealed

21 per cent of 18 to 24-year-olds prefer to buy products via the mobile phone according to a survey from Opinion Matters. The mCommerce survey, which interviewed 2,000 mobile users, also discovered that 10 per cent of respondents would like companies to send them promotions and marketing information via their smartphone. Furthermore, the study revealed [...]

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Neiman Marcus app hints at future of mobile shopping

Published on 09 March 2012 by in Latest News

American retailer Neiman Marcus is trialling an iPhone app which promises to revolutionise the in-store shopping experience for both customer and businesses. Imagine: A customer walks into a store. In-store sensors, installed at the front of the shop, ‘recognises’ the customer from an app on their smartphone and alerts staff, bringing up a purchase history [...]

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iPad 3 launch to continue growth of tablet computing

Published on 07 March 2012 by in Latest News

Apple are expected to reveal the iPad 3 today, the latest version of their ground-breaking tablet computer. The announcement, which takes place around 6pm GMT, will see Apple announce the features and the release date for the third incarnation of their tablet offering, originally released in April 2010. Since the launch of the first iPad, [...]

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Why am I so grumpy?

Published on 02 March 2012 by in Good things, Latest News

Back in 2002, I was inconvenienced by a call from my bank manager in response to an email request Iā€™d made. I often rue this fateful email that changed my life. In the last decade I have invested millions of my own cash to develop applications and solutions that deliver outstanding service to grumpy and intolerant old men like me but also the many other customer types there are in the world. My big question today, is why businesses still believe there are barriers to delivering outstanding customer service when technology, cost or business priorities can no longer be considered true obstacles.

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UK smartphone ownership tips over 50 per cent

Published on 27 February 2012 by in Latest News

A new survey from Lloyds TSB and YouGov has shed some light onto mobile consumer use in the United Kingdom. The investigation, which interviewed 2,000 adults across the country, discovered that the street was the most likely place the public would use their mobile phone; 76 per cent of those interviewed said they most commonly [...]

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Twitter registers 500 million users

Published on 24 February 2012 by in Latest News

Twitter, the microblogging social media contact channel, reached 500 million users on Wednesday according to industry sources. The online network, which began life in 2006, registered the landmark figure sometime during the 22nd February. The research, by Twopcharts, suggested that the site would reach the milestone at 8:45pm GMT. Writing about the landmark figure, Laura [...]

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High street stores in decline

Published on 17 February 2012 by in Latest News

New research from PricewaterhouseCoopers has found that, during 2011, the UK high street lost 14 chain retail stores per day. The annual loss of 5,268 stores was blamed on a number of factors, including the growing number of consumers shopping online. The research, which examined the retail change across the 500 biggest town centres in [...]

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The sentiment of brands on Valentine’s Day

Published on 14 February 2012 by in Latest News

Some interesting research regarding online behaviour during Valentine’s Day landed on our desks this morning, as research house Hitwise published a range of new research to commemorate the 14th. The investigation found that 6.7 million UK internet visits were made to websites related to flowers and chocolate, while at total of 830,000 hours were spent [...]

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Consumer habits and the mobile phone

Published on 08 February 2012 by in Latest News

Consumer habits are changing. Traditional forms of communication ā€“ the telephone and the letter ā€“ are being joined by new methods of contact; the smartphone and social media. These new channels are being used by consumers in many different ways: to research a purchase, to check on the status of an order or to file [...]

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Internet Advertising Bureau reveals smartphone shopping behaviour

Published on 03 February 2012 by in Latest News

The extent of consumer mobile use was bought into focus this week with the release of the Mobile Online Journey Observation, a study from the Internet Advertising Bureau which focused on the different roles mobile devices played in purchasing behaviour. The research, which interviewed 800 smartphone users, discovered the extent of mobile usage in the [...]

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