Solutions for the Age of the Customer

about us

For over a decade numero has helped organisations to deliver exceptional customer experiences.  Our solutions have been designed from the ground up to address the challenges of a multi-channel world where increasing complexity can all too easily be a barrier to great customer service.

By streamlining customer journeys, automating labour intensive processes and empowering employees to deliver great service our customers:

  • Improve Contact Centre efficiency and reduce operational costs
  • Improve the customer experiences at every touch point
  • Increase customer loyalty and create enthusiastic advocates for their brand
  • Exceed requirements for statutory compliance
  • Reduce risk and dependency on legacy systems
  • Create competitive advantage and brand leadership
  • Increase revenues and customer lifetime value

We are a UK based company and part of the Callcredit Information Group. We pride ourself on an agile, honest and pragmatic approach to delivering Customer Experience Management (CEM) solutions.  We always make sure we have a good understanding of the problem before recommending a solution and we recognise that implementing new software is rarely a panacea.

Success comes from ensuring that people and processes are fully aligned with the objective of improving customer experiences, only then will an organisation enjoy the full  benefits of implementing a CEM technology solution.  From small, standalone single channel initiatives to large business transformational projects numero can demonstrate an outstanding track record of delivering successful CEM solutions that exceed our customers’ expectations and directly add value to the bottom-line.

About us

Executive Team

 Find out more about the Executive Team

Callcredit Information Group has a dedicated team of Directors who have been recruited for their outstanding expertise and knowledge in the industry.

meet the team
 Executive Team

Contact Us

Get in touch with us and get the ball rolling! 

If you’ve a problem that needs immediate attention or a project in the planning stage we are here to answer any questions you have and advise you about our products and services.

Directions to our offices can be found here too.

get in touch
Contact Us

© Copyright 2017 numero | All Rights Reserved | Registered in England & Wales 04127933 | Registered Office: One Park Lane, Leeds LS3 1EP | VAT no: GB775249202

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