The CXPA Insight Exchange highlights key trends in customer experience management

Published on 21 May 2014 by in Latest News

Industry professionals from across the globe gathered in Atlanta last week to discuss how businesses are using new technology to enhance their customer experience offering. The following comments, taken from event attendees on Twitter, shine a light on the most important challenges and opportunities within the sector in 2014.

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3 Customer service trends providing great customer experiences

3 Customer service trends providing great cust...

3 Customer service trends providing great customer experiences

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