Leading retailers share their thoughts on multichannel CIM at the 2013 Online Retailer Conference

Published on 20 August 2013 by in Latest News

Gathering at the #Eretail13 Online Retailer Conference in Sydney this week, some of the global retail industry’s most prominent figures commented on how the multichannel era is reshaping the way brands interact with consumers.

Below are a collection of highlights from the event, shared by the Twitter community.


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3 Customer service trends providing great customer experiences

3 Customer service trends providing great cust...

3 Customer service trends providing great customer experiences

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