Social media used for customer service enquiries

Published on 31 January 2012 by in Latest News

Social media used for customer service enquiries

The majority of consumers use social media as a channel for customer service, according to a new study. The research from Zendesk, which collated data from several different sources, revealed that 62 per cent of users from sites like Twitter and Facebook had relied on the platform as a customer service channel, contacting companies in [...]

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Insight from the Mobile Retail Summit

Published on 27 January 2012 by in Customer Service, Latest News

Here at numero, we’re frequently emphasise the importance of using new channels like Twitter and mobile to engage and interact with consumers. Yesterday, the Mobile Retail Summit took place in London. Featuring speakers from Debenhams and augmented reality application Blippar, key takeaways from the conference were posted onto Twitter by attendees. Here are a combination [...]

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Apple iPhone sales revealed

Published on 26 January 2012 by in Latest News

This week, Apple released their quarterly earnings, revealing that during Christmas period they had sold more iPhones per day than people born in the world. During Q1, Apple had sold 37.04 million iPhones, a total which equates to 377,900 models purchased every day during the 98 days of the first quarter. Comparatively, the world’s average [...]

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Simon tees off 2012

Published on 26 January 2012 by in Latest News

Earlier this month, we set out our goals for 2012; our aim to grow as a company, to continue to develop our CRM solutions and to help even more companies to streamline their customer journeys. We also looked at what the New Year would bring for Simon Khan, the European Tour Professional and 2010 PGA [...]

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US smartphone statistics revealed

Published on 20 January 2012 by in Latest News

The Android mobile platform is the most popular smartphone operating system in the United States, according to a new study from research house Nielsen. Statistics from the survey in Q4 2011, demonstrate that the operating system from Google, Android, now runs on 46 per cent of all smartphones in America. But the research also discovered [...]

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Simon prepares for 2012

Published on 18 January 2012 by in Latest News

In 2011, we were delighted to announce our sponsorship of European Tour Professional and 2010 PGA Champion Simon Khan. Our decision to sponsor Simon was a simple one as this international sports star embodies many of the core values we have at numero; dedication, passion and determination. We’re honoured to have a player of such [...]

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Telecom companies embrace the mobile channel

Published on 17 January 2012 by in Latest News

New research has suggested that an overwhelming majority of telecom campaigns now incorporate mobile users into their advertising strategy. The research, undertaken by Millennial Media, discovered that 60 per cent of advertising campaigns which took place in November utilised mobile-only features to encourage consumer participation, a seven per cent increase month-over-month. The investigation went on [...]

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Consumers head online over festive season

Published on 13 January 2012 by in Latest News

The rising popularity of tablet computers, social media and online shopping was revealed this week after the release of the annual Christmas survey from eDigitalResearch and IMRG. The research, which surveyed 2,000 consumers and their online habits over Christmas Day and Boxing Day, primarily highlighted the growing use of tablet computers. The survey revealed that [...]

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M-ticketing for rail passengers

Published on 09 January 2012 by in Latest News

First TransPennine Express customers travelling to and from Manchester Airport can now use their mobile handset as a ticket. The feature, which has just been made available on the company’s TPExpress app, gives travellers the opportunity to plan and purchase tickets directly from their smartphone if journeying on direct rail routes to and from the [...]

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Improve your game in 2012

Published on 05 January 2012 by in Latest News

To celebrate our sponsorship of Simon Khan, European Tour Professional and 2010 PGA Champion, we are proud to reveal a limited-edition collection of golfing goodies, an exclusive ‘improve your game’ presentation case especially made to celebrate our partnership with Simon. The case includes a Titleist Pro V1 (the ball choice of many pros on the [...]

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latest tweets

Twitter

Have a very relaxing weekend from everyone here in the numero office.

18 May 2012

 

What would you say is the most important app on your mobile phone? Interested in know.

18 May 2012

Average number of apps per smartphone jumps 28 per cent in the US. http://t.co/QsqZYqS1

18 May 2012

 

#ff for the conversations this week: @guy1067 @delineo @dac_j @STATravel_UK @crosscountryuk

18 May 2012

@r_kempes Congrats on the Google+ coverage. Must feel good!

18 May 2012

 

RT @101holidays: How Laterooms got 500,000 followers on Google+ http://t.co/OOSS3YU7

18 May 2012

How People Spend Their Time Online http://t.co/RBvLHggI (via @iamJamesBox)

18 May 2012

 

Furthermore, 80% of the UK user base logs on via mobile, compared to 55% globally.

18 May 2012

If you missed it earlier this week, Twitter now has 10 million users in the UK. http://t.co/9qKKuMhk

18 May 2012

 

RT @martinhw: 65% of consumers think social media is a better way to communicate with brands than through call centres http://t.co/OVWHXawO

18 May 2012

numero sponsorship

A different ball game

Published on 8 November 2011 by numeroadmin in Latest News

The Portugal Masters provided the perfect opportunity for the numero team to spend time in Simon's company. Amongst many entertaining hours - including chance to take the video footage shown in this post - we learnt a little more about the Essenc

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Off to a flyer in Portugal

Published on 13 October 2011 by numeroadmin in Latest News

Simon Khan, the numero sponsored European Tour golfer, got off to one of his best starts of the season at Vilamoura today. 7 birdies and an eagle were the cornerstones of a superb round of 65, securing second place at the end of the first day's pl

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Simon hits the front

Published on 9 September 2011 by numeroadmin in Latest News

There's a huge amount of excitement at numero this afternoon as we watch with interest his move up the leaderboard of the latest European Tour event - the KLM Open in The Netherlands. Following a rain delay yesterday, Simon had a strong finish to

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European tour with Simon Khan

Published on 26 August 2011 by numeroadmin in Latest News

numero believes in doing business differently. In keeping with our ‘do the right thing’ brand ethos, we endeavour to build special relationships with customers by working as closely with their businesses as possible. In support of this approac

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Our sponsorship of Simon Khan

Published on 12 August 2011 by numeroadmin in Latest News

As a recent winner of the European Tour’s flagship event and major championship regular, Simon Khan knows what it’s like to be on top of his game. His victory at last year’s BMW PGA Championship was a triumphant tale of dedication, commitmen

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Guy Colclough

LinkedIn

Fascinating insight into the way brands use Twitter as a CRM tool, once again demonstrating that customer engagement and management is vital across the social web. Details here.

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Simon Khan’s social CRM lesson for business

Always a Chance to inspire

Simon's Schedule

Simon Khan’s social CRM lesson for business

Published on 2 May 2012 by numeroadmin in Latest News

 

As proud sponsors of European Tour professional Simon Khan, the numero team is undoubtedly a fan of his professionalism, passion, commitment and experience.

It is, however, his prowess off the golf course that often provides inspiration for numero – most recently with his adept use of social media.

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Always a Chance to inspire

Published on 24 April 2012 by numeroadmin in Latest News

 

There were 349,362 violent crimes committed in the United Kingdom in 2011, inexcusable acts which have no place in our society. Unfortunately too many of us know someone who has been affected by indefensible violent crime that is prevalent in this country and others.


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Simon's Schedule

Published on 19 April 2012 by numeroadmin in Latest News

 

Simon Khan, the numero-sponsored golf professional, has a full tournament schedule in the coming months. After a top-20 finish in the Maybank Malaysian Open and an 11th place in the Open de Andalucia Costa del Sol in March, attention turns to Simon's upcoming appearances in April and May.

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