What a start

Published on 19 February 2010 by in Latest News

What a start to the new year. Having joined numero at the beginning of January, its been a whirlwind of activity as I get attuned to the business.

Whilst visiting customers during the ‘start-up’ period, I’ve found their feedback fascinating, especially as a consistent theme is captured by comments like: “you cannot underestimate the positive impact that numero has had on our business”.

Research report cover1 What a start

Report now available to download

I think the business is at a great stage in its development, having expanded the original version of the numero interactive platform with lots of new functionality. The ROI we can deliver to clients and prospects as a consequence is very strong indeed. On top of this, we have a thought provoking marketing strategy as captured by the video content available on the website and the research findings we publish.

Our latest solution demonstrations are fantastic and clearly show the implications of introducing the voice channel into our workflow engines alongside, Web Chat, Web Forms, Email, SMS and White mail.

In short, our mantra of presenting ‘the right information, to the right person at the right time, to enable them to do the right thing’ is especially compelling given the global trends in multi-channel communication.

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3 Customer service trends providing great customer experiences

3 Customer service trends providing great cust...

3 Customer service trends providing great customer experiences

Google Buy Now button coming soon

Google Buy Now button coming soon

Google Buy Now button coming soon

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