We all recognise how important it is to keep close to customers. As part of our ongoing research into the needs, expectations and preferences of consumers, we recently ventured on to the streets of a major City to interview the public. The resulting video footage provides a fascinating insight to the differences between people everywhere. As this footage is made-up of comments from real people, we have to restrict access. To view this enlightening video, simply email marketing@thisisnumero.com and we will send you a password for the page which can be found here.
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Twitter user statistics revealed
Twitter, the microblogging social network, has revealed that it currently has 10 million active users in the United Kingdom. The revelat...
Mobile network 3 invest in CRM system
Mobile network 3 UK has invested £18 million into a comprehensive framework designed to improve the company's customer experience syste...
Social CRM expert speaks out
Retailers not using social media sites such as Twitter for online customer service are facing a negative backlash from their customers, ...
Why your customer management CRM system needs ...
A report from telecoms analyst Ovum has predicted that smartphones will rise at a compound annual growth rate of 24.9 per cent for the p...
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latest tweets
Have a very relaxing weekend from everyone here in the numero office.
18 May 2012
What would you say is the most important app on your mobile phone? Interested in know.
18 May 2012
Average number of apps per smartphone jumps 28 per cent in the US. http://t.co/QsqZYqS1
18 May 2012
#ff for the conversations this week: @guy1067 @delineo @dac_j @STATravel_UK @crosscountryuk
18 May 2012
@r_kempes Congrats on the Google+ coverage. Must feel good!
18 May 2012
RT @101holidays: How Laterooms got 500,000 followers on Google+ http://t.co/OOSS3YU7
18 May 2012
How People Spend Their Time Online http://t.co/RBvLHggI (via @iamJamesBox)
18 May 2012
Furthermore, 80% of the UK user base logs on via mobile, compared to 55% globally.
18 May 2012
If you missed it earlier this week, Twitter now has 10 million users in the UK. http://t.co/9qKKuMhk
18 May 2012
RT @martinhw: 65% of consumers think social media is a better way to communicate with brands than through call centres http://t.co/OVWHXawO
18 May 2012
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