I work for the Web Relations Team at Vodafone UK which’s dedicated to searching the worldwide web for Vodafone customers who’re experiencing difficulties with their service or account.

Having come across your recent experience here I’m keen to make sure that this has been sorted out for you.

When accessing your voicemail mailbox via =447836121121 you will have required to change your PIN code before leaving the UK. In the event that you’ve forgotten it then I happy to arrange for this to be reset if could email your details to me at webrelations@vodafone.com?

Should you come across anything other voicemail related queries then I’d recommend taking a look at both the voicemail section of our Help Centre via this link: http://tinyurl.com/mae2al or the voicemail troubleshooting guide via this link: http://tinyurl.com/op5d93.

Many thanks,

Lee

Web Relations Team

Vodafone UK