World leaders in
social media CRM
numero has solved the social media puzzle and is
powering the customer service approach of big
businesses everywhere.
numero enables extremely large volumes of customer interactions to be handled with ease. Whether by phone, web, online, email, text message or social media our software platform streamlines every customer journey. From customer service enquiries to new sales opportunities, our powerful applications enable a more personalised, efficient, effective and timely response. Our solutions integrate seamlessly with existing processes and technologies allowing rapid deployment and payback across many industry sectors and business needs. For many situations, our pre-configured line-of-business solutions work straight out-of-the-box to capture, enrich and automate workflows to deliver the ultimate in customer service.
numero interactive is a state-of-the-art software platform and the foundation of our solutions. It is a highly configurable, multi-channel workflow and automation system that addresses a host of business needs. This single platform is a telephony handling system, an email and document management application, a two-way messaging solution, complete customer web suite, social media management tool and line of business application. It is the platform of choice for an array of leading organisations, each of which chooses the functionality that suits their needs.
numero solutions enable huge volumes of customer interactions to be handled quickly, efficiently and personally via any method of communication.
How consumer preferences are changing
The growth of Facebook is well documented with over 500 million users globally. The extent to which people now use Facebook has significant implications for business. Watch the video above to see why.
Twitter is fast becoming the place for spreading rumours, opinion and information. Customer service on Twitter requires a special approach. Watch the video above to see why.
Social media & mobile
The world of customer communication is changing with the widescale adopting of mobile and social media channels. The implications for business are huge. Watch the video above to see why.











Simon tees off 2012
Published on 26 January 2012 by numeroadmin in Latest News
Earlier this month, we set out our goals for 2012; our aim to grow as a company, to continue to develop our CRM solutions and to help even more companies to streamline their customer journeys. We also looked at what the New Year would bring for Simon Khan, the European Tour Professional and 2010 PGA Champion. We're honoured to have him represent numero on the global stage and we are very excited to see him back on The European Tour early in 2012.
Simon prepares for 2012
Published on 18 January 2012 by numeroadmin in Latest News
In 2011, we were delighted to announce our sponsorship of European Tour Professional and 2010 PGA Champion Simon Khan. Our decision to sponsor Simon was a simple one as this international sports star embodies many of the core values we have at numero; dedication, passion and determination. We're honoured to have a player of such character and integrity represent numero on the global stage.
Read moreImprove your game in 2012
Published on 5 January 2012 by numeroadmin in Latest News
To celebrate our sponsorship of Simon Khan, European Tour Professional and 2010 PGA Champion, we are proud to reveal a limited-edition collection of golfing goodies, an exclusive 'improve your game' presentation case especially made to celebrate our partnership with Simon.